This article addresses a recent issue reported by Spark Drivers encountering Error Code 204, preventing them from completing shop and delivery orders.
Spark Driver App Issues (Error Code 204) – What You Need to Know
The Problem: Spark Drivers are experiencing issues with the app, indicated by Error Code 204. This is causing problems with shop and delivery orders.
What’s Happening
- Drivers are unable to confirm arrival at stores.
- Orders cannot be processed through the Spark Driver app.
- Long wait times (over 30 minutes) are reported for contacting Spark support.
What Drivers Can Do
- A Spark support representative advised avoiding shop and delivery orders for 3-4 hours during the outage.
- Some drivers reported success waiting with an order they already accepted. However, this approach carries some risk.
Getting Help
- While contacting Spark support through the app chat may have long wait times, it’s an option if the issue persists.
Unresolved Issues
- Drivers are understandably concerned about order cancellations potentially affecting their performance metrics.
- As of now, there has been no official communication from Spark regarding the outage or compensation for impacted drivers.
Staying Informed
- Monitor social media or driver forums for updates on the issue’s resolution.
Additional Information
- The exact cause of the Error Code 204 is not confirmed in the thread.
- There are unverified reports of the issue not affecting all shop and delivery orders.
- The thread includes a discussion about the impact of out-of-town drivers, but the information is inconclusive.
Overall: This appears to be a temporary app issue causing disruption for Spark Drivers. By staying informed and patient, drivers can hopefully minimize the impact on their earnings.
Important Note: While compensation for impacted orders hasn’t been confirmed yet, it’s a good idea to check with Spark support for clarification.
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